Effective Date: 1st Jan'25

Welcome to Tools Warehouse! These Terms and Conditions ("Terms") govern your use of our website, [insert website URL], and any associated services, including online purchases, customer support, and any other products or services provided by Tools Warehouse ("we", "us", or "our"). By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By using or accessing our website, you agree to be bound by these Terms and Conditions, including any policies or guidelines incorporated by reference. If you do not agree with these Terms, please do not use our website.

2. Account Registration

To access certain features of our website, such as making a purchase or subscribing to our newsletter, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain the confidentiality of your account information, including your username and password.
• Be responsible for all activities under your account, whether or not authorized by you.

If you believe your account has been compromised or there has been unauthorized access, you must notify us immediately.

3. Use of the Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You may not use the website:

• In any way that violates any applicable local, state, national, or international law or regulation.
• To transmit or send unsolicited commercial communications (spam).
• To impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
• To engage in any conduct that restricts or inhibits the use of the website by others or that could harm or exploit others.

We reserve the right to suspend or terminate your access to the website for violations of these Terms.

4. Products and Pricing

• Product Availability: All products are subject to availability. We reserve the right to limit the quantity of items purchased or available for purchase.
• Pricing: Prices for products are listed on our website and may change without notice. We make every effort to ensure that prices and descriptions are accurate; however, errors may occur. If we discover an error in pricing, we will notify you before completing your order. You may then choose to accept the corrected price or cancel your order.
• Promotions: Any promotional offers or discounts are subject to change or cancellation at our discretion and may have specific terms and conditions.

5. Orders and Payment

By placing an order through our website, you are making an offer to purchase a product under these Terms. Once an order is placed, you will receive an order confirmation, but this does not guarantee acceptance of the order. We reserve the right to refuse or cancel any order at any time due to factors such as product availability, pricing errors, or suspected fraud.

Payment for all orders must be made through the available payment methods on the website. You agree to provide accurate and complete payment information when placing an order. We accept payment via credit/debit cards, and other payment methods as specified on the website.

6. Shipping and Delivery

• Shipping: We will process and ship orders according to the shipping option selected during checkout. Delivery times may vary depending on the destination and shipping method.
• Shipping Charges: Shipping charges will be calculated during checkout based on the delivery location, the size/weight of the products, and the chosen shipping method.
• Delivery Issues: If there are issues with delivery, such as delays or lost packages, please contact our customer service team. We are not responsible for delays caused by shipping carriers.

7. Returns and Refunds

Our return and refund policy is outlined separately and is subject to specific terms and conditions. Please refer to the [Returns and Refunds Policy] for detailed information on how to return items and request refunds.

8. Intellectual Property

The content on our website, including text, images, graphics, logos, designs, and trademarks, is the property of Tools Warehouse or its licensors and is protected by copyright and intellectual property laws. You may not copy, reproduce, distribute, or use any content from our website without express permission from us.

9. User-Generated Content

You may be able to submit reviews, comments, or other content on our website. By submitting content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, reproduce, and display the content in any media format.

You agree not to post any content that:

• Is defamatory, offensive, or obscene.
• Violates the intellectual property rights of others.
• Is unlawful or violates any applicable law.

We reserve the right to remove any content that violates these guidelines.

10. Disclaimer of Warranties

Our website and services are provided "as is" and "as available," without any warranties or representations, express or implied. We make no warranties regarding the accuracy, completeness, reliability, or availability of the website or its content. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

11. Limitation of Liability

To the fullest extent permitted by law, Tools Warehouse shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business interruption, arising out of or related to the use of our website, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from these Terms shall not exceed the amount paid by you for the product or service that is the subject of the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Tools Warehouse, its officers, directors, employees, agents, affiliates, and partners from and against any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or related to:

• Your use of the website.
• Your violation of these Terms or any applicable law.
• Any infringement of intellectual property rights or other rights of any third party.

13. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our [Privacy Policy] for more details.

14. Changes to Terms and Conditions

We reserve the right to modify or update these Terms at any time. When we do, we will post the revised Terms on this page and update the "Effective Date" at the top. We encourage you to review these Terms periodically to stay informed about any changes.

15. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of laws principles. Any disputes arising out of or related to these Terms shall be resolved through binding arbitration in [Location], in accordance with the rules of [Arbitration Organization]. You agree to submit to the exclusive jurisdiction of the courts located in [Location] for any matters not subject to arbitration.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

17. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Tools Warehouse